EASY RETURNS
EASY RETURNS
Use the link below to notify us of your return. No returns made without going through this return portal will be accepted.
You have 7 days after receipt of your package to send back your return. No delay is accepted. The return can be made for an exchange or a credit note only.
It will be our pleasure to provide great customer service and assist you with the selection of the items, ideal for you.
Exceptions:
For orders having benefited from a coupon or a discount, upon return 1 restocking fee applies for each item:
Qc + On: $14,95 - Other provinces: $17,95 - International : $19,95 (applicable at all times for International returns)
Discounted items (25% and +) can also be exchanged. They can be exchanged for the same style in another color or size, depending on available inventory. Delivery charges apply.
Lingerie: final sale for hygiene reasons.
These products are final sale, and cannot be paid for with credit notes obtained in exchange for clothing.